Bear in Sunset Mama Bear's Attic - Where Treasures Abound
mamab@mamabearsattic.com
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Mama Bears Attic.com Where Past Treasures Abound...Glass Treasures, Vintage Treasures, Turquoise Treasures, Jewelry Treasures, Diamond Treasures, Attic Treasures, Watch Treasures, Garage Treasures, Closet Treasures, Crafting Treasures, Hand Beaded Treasur

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Shipping Policy

For orders containing more than one item, shipping is discounted 50% (the highest shipping cost is charged, with the remainder of the shipping charges being discounted).

All orders will be shipped via USPS Priority Mail and will include insurance.

Shipping times are based on payment method from the time of receipt:

  • Paypal Payments within 48 hours
  • Money Orders within 48 hours
  • Travelers Checks within 48 hours
  • Personal Checks 8 business days once the check clears

My Personal Guarantee
Every attempt has been made to give an accurate description and photographs of all items. If for some reason you have a question or comment on an item, I encourage you to email me prior to placing an order.

I am sure you will be happy with your order but in those rare circumstances you are not satisfied with any purchase you make from me, you may return any item using the following guidelines:

  • We are notified immediately, as soon as you receive your item, by email. I will then confirm acceptance of the return by email.
  • A return request must be made within 24 hours of the receipt of the item.
  • Returned items must be returned in exactly the same condition they were in when initially shipped. If you cut or remove attached white tags items will not be accepted back.
  • The item must be returned using the original shipping method. Items must be returned within 3 days of approval confirmation (so it will be returned within 7 days from the time you received the item.)
  • The returned item must be insured for the full amount and have a delivery confirmation. This is your responsibility. Until we receive the item, you are liable for the cost and the item.
  • Refunds will be issued within 3 business days of receipt in good condition.

Refunds:

A 20% restocking fee will be charged on any accepted returns and will be deducted from the refund. A restocking fee is frequently charged to compensate for additional bookkeeping and lost sales opportunity while it was out of the store.

Refunds will be issued with 3 business days upon receipt of an accepted return in good condition and with tags still attached.

Refunds are given for the price of an item, less restocking fee and postage.

There are no refunds on items damaged in shipping. In that case, you must file a claim with USPS. Do not return the item to Mama Bears Attic. This will cancel out the USPS Insurance.  You need to retain all original packaging and all the pieces of the damaged item and take them to the USPS to file a claim. We will then process the claim once we hear from them.

Condition:
Our goal at Mama Bear's Attic is to offer items of distinctive design and always in the best possible condition. The condition of each item is described in the listing and I try very hard to be as accurate as possible. However please feel free to email me at anytime with your questions or comments.

  • Excellent:Almost new. No noticeable flaws.
  • Very Good: Few minimal signs of wear and tear. Flaws will be considered normal due to aging.
  • Good: Obvious signs of wear and aging and these will be described and or photographed in each listing.

All items will be priced according to what category they fall under.

Privacy:
I like mine and I will protect yours. Mama Bear's Attic will not sell or share the information you provide to us with any 3rd party company or institution. We collect necessary contact information to process an order, including email addresses and telephone numbers in case we need to reach you. Email will always be the first form of contact should we need to reach you.  If you choose to sign up for the "Contact Us" list to hear about new announcements or additions to Mama Bears Attic, we will gladly add you to the list.

Misprints, Errors and Disclaimers:
While I will make every effort to ensure that the information on my web site is current and accurate, misprints or other errors may occur. As such, we reserve the right to change prices, fees and charges of the products and services available through our web site at any time, without notice or liability.

We cannot guarantee that the products advertised on this web site will be available as most everything we carry is limited to one and not multiples of any item.

We also reserve the right to reject, correct, cancel or terminate any order.

Mama Bear - Susan

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